Frequently Asked Questions

FAQs about Parks, Hikes, Maps, the Trail Conference and Membership

What are your office and store hours? We are open Monday through Friday (except holidays) from 9 a.m.-5 p.m.

How is the Trail Conference rated as a charity?  America's largest independent charity evaluator, Charity Navigator, ranks the Trail Conference with its highest possible rating, 4 out of 4 stars. This is an indication of our sound financial management, good governance, adherence to best practices, commitment to accountability and transparency, and trustworthiness to the public.

When are you moving to the Darlington Schoolhouse? We officially moved into our new headquarters at 600 Ramapo Valley Road in Mahwah, NJ, on March 25, 2015. Keep up with the latest Schoolhouse news on our blog, and make a donation to our newly established endowment fund. 

I have a question about a specific park. Click to find info and contacts for hundreds of parks in our region.

I need info about Bear Mountain. Click here to learn about Bear Mountain State Park and to find additional relevant links.

I want to read the latest trail alerts.  Click here for trail alerts.

I need info about Ramapo Valley County Reservation. Click here for trail info and relevant links about Ramapo Valley. For camping reservations, go to Bergen County Parks.

I need a great hike recommendation. You've come to the right place! Click here to find hundreds of detailed hike descriptions.

I’m looking for an easy hike. Click here for a list of easy to moderate hikes.

Where can I find, on my mobile device, outlets that sell Trail Conference maps?  If you need to pick up a Trail Conference map on the fly and don't want to wait for shipping, visit this map of retail outlets. You can get driving directions to the stores as well as store phone numbers - remember to call the store first to check availability.

Where can I buy your trail maps for Harriman State Park? Many places, including at our office or website, at the Park visitor centers (Palisades Parkway, Reeves Meadow), Fort Montgomery Historic Site, Campmor, Ramsey Outdoors, Tent & Trails, HV Outfitters, REI, EMS, Paragon Sports, PIPC HQ in Alpine, Davis Sports Shop, Aunti El's Farm Market, Haywards Deli. Click here to download a PDF with stores that sell the Harriman Map in or Near NYC.

What are the benefits of TC membership?  You get to work for free! :-) Actually, we do offer more than service opportunities. Click here to see the great benefits that you get when you support trails with your membership.

I’m not sure which map I need. Click here for a Map Locator (click on the image to see a bigger version)

I want to see what the current editions and map numbers of the Trail Conference maps are. Click here for map editions.

Do you have any free maps? Yes, we do have a selection of simplified maps for many areas. Click here to see the maps that you can download for free.

Got maps for mobile?  Yes indeed, and more all the time. Click here to learn more about our mobile maps.

I’m free this weekend. Can I come help for the day? Check out our trail crew schedule and see if one works for you.

How can I volunteer close to where I live?  Start by clicking here to check our current volunteer opportunities on trail

How do I submit my trail maintenance report? Thanks for your work! Click here to find reporting forms, or check out our Volunteer Resources page for links to forms, manuals, and more. And if you're still not sure who your supervisor is, feel free to give our Volunteer Coordinator a call, or send us an email at

I need to contact the office. Our office number is 201-512-9348, our email is Check our Contacts page for additional info.

Do I need to join to volunteer? You don't have to be a member to go out with most trail crews.

What do trail maintainers do? Click here to see the job description for trail maintainer.

Are there any other ways to help beside on-trail? You bet! Click here to see some of the off-trail volunteer opportunities. 

My Eagle Scout needs a project. We often work with Scout groups. The best way to start is to contact the Regional Program Coordinator for your area. Call the office at 201-512-9348 or click here to find him or her on our staff list.

Website FAQs (Click on the question to go to the answer.)

What's the difference between Register and Join/Renew?

Why can't I comment on hikes?

How do I print a page from this Web site?

What do I do if I get Access Denied on a page?

What do I do if I am ordering on the Web and do not see the expected discount prices?

Why can't I log in with my userid and password that I've used before?